All the information you need about Acquire's Concierge
Concierge
What is the concierge?
The Concierge is our on-site tool that ensures a coherent user experience no matter what Ad and what page the user lands on
How does it work?
The Concierge is triggered as a modal on top of the page when a user clicks an Ad and comes to your site
How fast does it load?
The Concierge consists of the creative provided by you and will load faster the smaller the file of the creative is.
It is set to load asynchronously to not affect the performance of your site and will load after all your images has loaded. If your site is very heavy and images takes long to load the user can experience that the site first loads and that the Concierge then triggers. This will be tested during setup and agreed with you before launching.
How do I get support for implementing the concierge on my site?
Visit our 'here to help' form or contact your account manager and we will provide technical support
Can I test the tag and Concierge separately?
Yes, before launch we will test the Tag and the Concierge, and set up a specific URL for you to test the Concierge yourselves